# FAQ

**Disclaimer:** This information is not legal advice, rather it aims to bring some transparency and clarity to the users of this tool, as AI is a rapidly evolving technology that poses several legal, security and privacy issues. This information is not intended to be legal advice, where an attorney applies the law to your specific circumstances. If you would like advice on your interpretation of this information or its accuracy, you should consult an attorney.

**What data does OmniWide share with OpenAI? How is it being used by OpenAI?**

The prompts you submit to **OmniWide** will be shared with OpenAI. For example, if you ask OmniWide to 'add <xyz@gmail.com> to my CRM', the text in quotes will be shared with OpenAI. Please avoid sharing any sensitive information in your prompts.

OpenAI will not use your prompts to train or improve their models. OpenAI will use your prompts for content moderation purposes and will delete those prompts after 30 days. You can learn more about how OpenAI uses your prompts by reviewing OpenAI's [API Data Usage Policy](https://openai.com/enterprise-privacy/).

**What data is being shared with third parties when I use OmniWide?**

Your user prompts (e.g., when you ask OmniWide to 'add <xyz@gmail.com> to my CRM') will be shared with OpenAI and stored by OmniWide

Your user prompts and customer data in your HubSpot account will not be shared with other third parties in a way that is attributable to you. OmniWide will parse your user prompts and submit 'queries' to other third parties that provide information in OmniWide results; these queries will not be attributable to you as a user.

You may choose to integrate your Google Drive account with OmniWide, but OmniWide only has access to documents it creates (e.g., Google Sheets and Slides) – it cannot read any other Google documents in your account.

**If my OmniWide account is hosted on the EU data center, and I use OmniWide, will my data leave the EU?**

Yes. As stated in OpenAI's [API Data Usage Policy](https://openai.com/enterprise-privacy/), OpenAI processes and stores data in the US. OmniWide has signed a Data Processing Agreement with OpenAI with adequate data transfer mechanisms in place. HubSpot will also store your prompts and inputs on its product infrastructure in the US.

**What is the source of the output? How accurate are the results?**

OmniWide uses a variety of services to respond to your questions and prompts. For example, if you ask OmniWide for news about a specific company, OmniWide will use a news API to surface relevant news stories. This tool is still in beta, so you should verify the accuracy of content generated by OmniWide.

**How does OmniWide handle user permissions?**

OmniWide limits users to accessing only the *types* of data permitted, based on their OAuth access grant. However, OAuth applications do not enforce security for individual objects. So, if a user has the ability to view contacts, they will be able to view all contacts.


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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
