Delivery & Refund Policy

Welcome to OmniWide(the “Platform”).

This Delivery & Refund Policy applies to OmniWide services (the “Platform”), which include OmniWide apps, websites, software and related services accessed via any platform or device that link to this Terms of Use.

The Platform is provided and controlled by OmniWide Media Limited, a company incorporated in the United Kingdom under the Companies Act 2006, with Company Number 15883375 and its registered address at 128 City Road, London, United Kingdom, EC1V 2NX ("OmniWide," "we," or "us").

Delivery Policy

Service Delivery

We provide online services for our users. Services are available 24/7 and delivered through our website or dedicated servers, where users can log in and experience our exclusive offerings on their own devices.

Delivery Times

Online services are available 24/7 and will be processed immediately upon purchase.

Technical Issues

If you encounter technical issues with accessing or using our services, please contact us immediately so that we can assist you in resolving the issue. We will make every reasonable effort to provide assistance and ensure that our services are accessible to you.

Refund Policy

You understand and agree that if you are not a user in the EEA or the UK, you will not be entitled to a refund without reason after you have paid and started using our Service.

EEA and the UK

If you live in the European Economic Area (EEA) and the UK, you’re eligible for a refund if you cancel your subscription within 14 days of purchase. If you want to receive a refund, please contact us with email [email protected] and share following information: email address, subscription start date, any extra relevant information.

Refund Eligibility

Refunds are not available for online services.

Refund Requests

Refund requests will not be processed for any reason. Our services are non-refundable and any purchase of our services is considered final.

Changes to Delivery & Refund Policy

We reserve the right to update or modify this Delivery & Refund Policy at any time without prior notice. Users are encouraged to review this policy periodically to stay informed about our delivery and refund practices. By continuing to use our services after any changes or modifications, you agree to be bound by the updated Delivery & Refund Policy.

Settlement of Disputes

If you have any questions or concerns regarding this Delivery & Refund Policy, please contact us at [email protected]